BOOKING FEE POLICY

To book an appointment a 20% booking fee is required that will be deducted from your balance at checkout. Please note that booking fees are non-refundable. Deposits can be paid by credit card or E-transfer.

CANCELATION POLICY

A firm, non-negotiable 48-hour cancellation policy is in effect. This policy stands for all appointment types. If you need to cancel or reschedule your appointment, you must contact us directly. Failure to cancel or reschedule your appointment with 48 hours notice will result in the loss of the booking fee.

We kindly ask you contact us immediately if you are going to be late for your appointment. If you are more than 20 minutes late it may result in a cancellation and forfeit of your booking fee. A new booking fee will be required to rebook a new appointment.

Contact Us

If you have any questions about our Policy, please contact us by e-mail janemerielpmu@gmail.com